Know About Cars? Here’s a New Way to Use That Knowledge

Apr 13, 2016

When customers need to schedule an automotive appointment or have questions about a product, they call the automotive call center. If you have the automotive knowledge and customer service expertise, you might be the perfect fit for a call center job. Learn more about working in an automotive call center with Blain’s Farm & Fleet.

Working in an Automotive Call Center

Automotive jobs aren’t only in a garage or auto shop. Customers also need help with product information, scheduling appointments and more. While it’s a customer service job, working in an automotive call center also utilizes your passion for cars. By helping customers with your call center job, you’re able to pass on that knowledge and help them make the best decisions when it comes to their vehicle.

The Blain’s Farm & Fleet Automotive Call Center

At Blain’s Farm & Fleet, you can use your customer service skills and automotive knowledge to serve our customers via the automotive call center. When someone calls the store, the cashier or switchboard operator picks up the call, and asks what the customer is looking for. If they say automotive, the cashier/operator sends them to the call center. As the call center rep, you can then answer questions about products, schedule appointments, give the customer service quotes, or transfer them to someone at the store if needed. When you’re working for the call center, you basically handle all of our automotive call traffic.Automotive Call Center Jobs.jpg

If you’re interested in a career at our automotive call center, visit our job openings for the most up-to-date job postings. If there are no call center jobs available, but you’re still interested in becoming a part of the Blains’ family, join our Talent Network to receive emails on new job openings.

Category: Automotive